Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Capri; In loco; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation assistance

On-site in Lisbon

Descrizione del lavoro

CBTALENTS is looking for an Italian Technical Support Specialist to support Italian-speaking clients with IT products. The role includes relocation support and on-site work in Lisbon, Portugal. You will provide troubleshooting and ensure a seamless customer experience.

Training on Microsoft products is provided, and you will work 40 hours per week on rotating shifts, with holiday bonuses under a Portuguese employment contract.

Competenze

• Italian language proficiency at C2 level and English at B2.
• Experience providing technical support for IT products.
• Ability to troubleshoot software and system configurations.

Mansioni

• Provide technical support to Italian-speaking clients for IT products.
• Troubleshoot system performance and software usage issues.
• Document solutions and collaborate with internal teams.

Conoscenze

Italian language

IT troubleshooting

Documentation

Microsoft Intune

Microsoft Teams

Strumenti

Microsoft Intune

Microsoft Teams

Descrizione del lavoro

Italian Technical Support Specialist w/ Relocation Support

Capri, Metropolitan City of Naples, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.


• Troubleshooting system performance, configurations, and software usage.


• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving. If you are tech-savvy and customer-focused, we encourage you to apply.