Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Trapani; In loco; EUR 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday bonuses

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. This on-site role in Lisbon offers full-time employment, with relocation support and training on Microsoft products.

You will work 40 hours per week in rotating shifts, delivering essential troubleshooting and customer-focused service. The ideal candidate will have Italian language proficiency (C2) and strong English (B2), comfortable resolving complex

Competenze

• Experience in IT technical support.
• Ability to troubleshoot software and device configurations.
• Strong communication with customers in Italian and English.

Mansioni

• Provide technical support to Italian-speaking clients for IT products and services.
• Troubleshoot system performance, configurations, and software usage; document resolutions.
• Collaborate with internal teams to ensure timely issue resolution and knowledge sharing.

Conoscenze

Technical support

Troubleshooting

Customer service

Strumenti

Microsoft Intune

Microsoft Teams

Descrizione del lavoro

Italian Technical Support Specialist w/ Relocation Support

Trapani, Free municipal consortium of Trapani, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving. If you are tech-savvy and customer-focused, we encourage you to apply.