Italian-Speaking Support Agent, Greece — Relocation & Training

WW Talents; Plasencia; In loco; EUR 12.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training from day one

Relocation support provided

International and multiculturalworking

Career development opportunities

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team in Greece onsite. You will provide professional support in Italian via phone, email, and chat, helping customers resolve inquiries and product questions.

Relocation support is provided for EU citizens, with fully paid training and a competitive salary package. The role offers a multicultural environment, growth opportunities, and a rotating shift schedule from 08:00 to 00:00.

Competenze

• Fluent Italian – C1/C2 level.
• English – B2+ for training and communication.
• Previous experience in Customer Support is a plus, but not required.
• Strong communication and problem-solving skills.
• Comfortable using multiple applications and CRM systems.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian language proficiency

English language proficiency

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team in Greece onsite. You will provide professional support in Italian via phone, email, and chat, helping customers resolve inquiries and product questions.

Relocation support is provided for EU citizens, with fully paid training and a competitive salary package. The role offers a multicultural environment, growth opportunities, and a rotating shift schedule from 08:00 to 00:00.