Italian-Speaking Customer Support Agent — Greece Relocation

WW Talents; Biella; In loco; EUR 12.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Multicultural environment

Career development opportunities

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our international team onsite in Greece. You will handle customer inquiries in Italian via phone, email, and chat, provide solutions, and document interactions in CRM.

Training is fully paid, and relocation support is offered for EU candidates. Fluent Italian (C1/C2) and English (B2+) are required for training and internal communication.

Competenze

• Fluent Italian at C1/C2 level and English B2+ for training.
• Experience in customer support is a plus, but not required.
• Strong communication and interpersonal skills.
• Ability to work in fast-paced, international teams.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

English proficiency

Customer-focused mindset

Problem solving

Strumenti

CRM systems

Multiple applications

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our international team onsite in Greece. You will handle customer inquiries in Italian via phone, email, and chat, provide solutions, and document interactions in CRM.

Training is fully paid, and relocation support is offered for EU candidates. Fluent Italian (C1/C2) and English (B2+) are required for training and internal communication.