Italian-Speaking Customer Support Agent | Greece Onsite | Relocation Provided

WW Talents; Foggia; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Performance bonus up to 15%

Full relocation package

EU flight + pickup + hotel

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative in Athens, Greece, on-site to join an international team. The role includes full relocation support, paid training, and a competitive €1,100 gross/month salary with 14 salaries per year and a performance bonus up to 15%.

You will handle Italian customer inquiries via phone, email, and chat, resolve issues, and contribute to a high level of customer satisfaction in a fast-paced, multicultural environment with rotating shifts.

Competenze

• Fluent Italian (C1/C2) with good English for training
• Excellent communication and empathy toward customers
• Strong problem-solving and data-entry accuracy

Mansioni

• Provide professional customer support in Italian via phone, email and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high customer satisfaction
• Document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian fluency

English (B2+)

Strong communication

Customer-focused

Problem solving

Data entry accuracy

Flexibility with shifts

Descrizione del lavoro

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position: Italian-Speaking Customer Support Representative

Location: Athens, Greece – Onsite

Schedule: 5 days per week, 8 hours/day with rotational shifts

Compensation: €1,100 gross/month x 14 salaries + Performance bonus upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

As an Italian-Speaking Customer Support Representative, you will:

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided