Italian-Speaking Social Media Advisor in Lisbon (12m)

Cross Border Talents; Puglia; In loco; EUR 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Social Media Advisor to support customers via social platforms. Your role focuses on delivering outstanding experiences, resolving inquiries, and maintaining high service quality. The position requires Italian fluency, English B1/B2, and strong communication.

The 12-month contract covers 40 hours per week with rotating shifts. Benefits include flight reimbursement, health insurance, language classes, training, and relocation support to Lisbon.

Competenze

• Fluent Italian required (spoken and written).
• English proficiency at B1/B2 level required.
• Typing speed of 20+ words per minute is required.
• Strong communication and problem-solving skills are essential.
• Customer-focused attitude is a must-have to deliver quality service.
• Basic computer and social media knowledge expected.

Mansioni

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Conoscenze

Fluent Italian

English B1/B2

Typing 20+ wpm

Communication

Problem solving

Customer focus

Social media basics

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Social Media Advisor to support customers via social platforms. Your role focuses on delivering outstanding experiences, resolving inquiries, and maintaining high service quality. The position requires Italian fluency, English B1/B2, and strong communication.

The 12-month contract covers 40 hours per week with rotating shifts. Benefits include flight reimbursement, health insurance, language classes, training, and relocation support to Lisbon.