Italian-Speaking Social Media Advisor – Lisbon, 12-month

Cross Border Talents; Genova; In loco; EUR 12.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Full training and career development

Relocation support

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Social Media Advisor fluent in Italian with excellent communication skills to deliver a standout customer experience across social channels. The role starts in October or November and requires eligibility to work in Portugal.

You will respond to customers, resolve inquiries, and escalate when needed, while meeting quality targets. The position offers a 12‑month contract, 40 hours per week, relocation support, flight reimbursement, health insurance, and

Competenze

• Fluent Italian language skills (spoken and written).
• English at least B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving abilities.
• Customer-focused attitude and service orientation.
• Basic computer literacy and familiarity with social media platforms.

Mansioni

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Social Media Advisor fluent in Italian with excellent communication skills to deliver a standout customer experience across social channels. The role starts in October or November and requires eligibility to work in Portugal.

You will respond to customers, resolve inquiries, and escalate when needed, while meeting quality targets. The position offers a 12‑month contract, 40 hours per week, relocation support, flight reimbursement, health insurance, and