Italian-Speaking Remote Customer Support Specialist

WW Talents; Pozzuoli; Remoto; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Performance bonus

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to deliver top-tier service from anywhere in Greece. You will handle Italian communications via phone, email, and chat and assist with platform-related questions. Training is provided and relocation support is available for EU candidates.

Join a multicultural, international team and grow your career in a fully remote role with a competitive salary, plus a performance bonus and ongoing development opportunities.

Competenze

• Fluent Italian (C1/C2) and English (B2+) required for training and communication.
• Experience in customer support or similar roles is a plus but not required.
• Strong communication and problem-solving abilities are essential.

Mansioni

• Provide professional Italian customer support via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Maintain high levels of customer satisfaction and accurate data in CRM.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.

Conoscenze

Fluent Italian

English proficiency

Customer service

Communication skills

Problem solving

Remote work independence

Strumenti

CRM software

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to deliver top-tier service from anywhere in Greece. You will handle Italian communications via phone, email, and chat and assist with platform-related questions. Training is provided and relocation support is available for EU candidates.

Join a multicultural, international team and grow your career in a fully remote role with a competitive salary, plus a performance bonus and ongoing development opportunities.