Remote Italian-Speaking Customer Support Specialist, Greece

WW Talents; Viterbo; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Performance bonus up to 10%

Remote work from Greece

Relocation support

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work fully remotely from Greece. The role offers paid training, a competitive salary, and full relocation support for EU movers.

You will communicate in Italian and English, handle inquiries via phone, email, and chat, and help users navigate the platform with empathy and accuracy. Expect 5-day weeks with rotating shifts, a multicultural team, and clear career development paths in a fully remote setup across Greece.

Competenze

• Fluent Italian (C1/C2) and English (B2+) proficiency required.
• Experience in customer support is a plus, not required.
• Strong communication and problem-solving abilities.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and offer effective solutions.
• Document interactions in CRM and internal systems.
• Maintain high levels of customer satisfaction and quality.
• Work in a fast-paced, international, remote team.
• Participate in training and follow productivity standards.

Conoscenze

Fluent Italian

English communication

Customer-focused

Problem-solving

CRM systems

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work fully remotely from Greece. The role offers paid training, a competitive salary, and full relocation support for EU movers.

You will communicate in Italian and English, handle inquiries via phone, email, and chat, and help users navigate the platform with empathy and accuracy. Expect 5-day weeks with rotating shifts, a multicultural team, and clear career development paths in a fully remote setup across Greece.