Italian-Speaking Customer Support in Lisbon — Relocation

Bachecalavoro; Piemonte; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Relocation assistance

Accommodation provided

Flight reimbursement

Private health insurance

Meal card

Team events

Job summary

Bachecalavoro in Lisbon is hiring a Customer Support Specialist who speaks Italian to assist users via email, chat, and tickets. This is a full-time role with a 40-hour week in a rotational shifts model, and the relocation package covers flight, accommodation, and paperwork.

You will join a global team supporting one of the world's leading social platforms. Native Italian (C2) plus good English (B2) is required; training is provided, and a generous relocation package makes moving to Portugal

Qualifications

• Native or fluent Italian (C2) required.
• Good working English (B2) for training and internal communication.
• Strong communication skills with a customer-first attitude.

Responsibilities

• Support Italian-speaking users via email, chat, and support tickets.
• Guide users with account access, feature inquiries, and platform troubleshooting.

Skills

Italian language

English language

Customer service

Job description

Bachecalavoro in Lisbon is hiring a Customer Support Specialist who speaks Italian to assist users via email, chat, and tickets. This is a full-time role with a 40-hour week in a rotational shifts model, and the relocation package covers flight, accommodation, and paperwork.

You will join a global team supporting one of the world's leading social platforms. Native Italian (C2) plus good English (B2) is required; training is provided, and a generous relocation package makes moving to Portugal