Italian-Speaking Customer Support Agent – Remote in Greece | Relocation Support

The Career Nest; Livigno; Teletrabalho; EUR 13 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Paid training

Performance bonus

Resumo da oferta

The Career Nest offers a fully remote role based in Greece with a complete relocation package. Join to support Italian-speaking customers, train, and grow your international career from anywhere in Greece.

Expected duties include handling inquiries via phone, email, and chat, troubleshooting issues, and guiding users through products and features with a focus on quality and satisfaction.

Qualificações

• Fluent Italian at C1/C2 level.
• English at least B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems and multiple applications.
• Independent in a remote environment.
• Flexible and able to work rotational shifts.
• Able to thrive in a fast-paced, international team.

Responsabilidades

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conhecimentos

Fluent Italian (C1/C2)

English (B2+)

Strong communication

Customer-focused

Problem solving

CRM systems proficiency

Attention to detail

Remote work capable

Rotational shifts

Multicultural teamwork

Ferramentas

CRM systems

Descrição da oferta de emprego

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Location: Greece – 100% Remote / Work From Anywhere in Greece

Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00

Languages: Italian C1/C2 + English B2+

Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one

Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We’re Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team