Italian Speakers: Join Our Technical Support Team In Lisbon!

Cross Border Talents; Roma; On-site; EUR 11,171 - 13,380; Full time

Benefits offered by this job

Base Salary of 1,100€ 14 times per year

Performance Bonus of 135€ 14 times per year

Attendance Bonus of 120€ 11 times per year

Job summary

CB Talents SP is seeking enthusiastic Technical Customer Service Representatives to join our team in Rome. This role involves assisting users with technical queries related to a global search engine platform, where a strong focus on communication and empathy is essential.

The ideal candidates will be fluent in either French, Italian, German, or Dutch, and will enjoy working in a fast-paced environment, open to continuous feedback. We offer a structured compensation package and rotational work scheduling.

Qualifications

• Fluency in either French, Italian, German, or Dutch (written and spoken).
• Strong communication skills and genuine empathy for the user experience.
• Comfortable with change and open to continuous feedback.

Responsibilities

• Assist users with technical queries related to a global search engine platform.
• Provide clear, friendly, and solution-oriented support via chat, email, or phone.
• Navigate a fast-paced environment, implementing feedback to improve skills.

Skills

Fluency in French

Fluency in Italian

Fluency in German

Fluency in Dutch

Strong communication skills

Empathy for user experience

Job description

Tech Lovers & Polyglots: Join Our Technical Support Team In Lisbon!

Are you a natural problem-solver who loves tech? Do you speak French, Italian, German, or Dutch? We are looking for enthusiastic Technical Customer Service Representatives to support a world-leading Search Engine project.

What You Will Do

• Assist users with technical queries related to a global search engine platform.
• Provide clear, friendly, and solution‑oriented support via chat, email, or phone.
• Navigate a fast‑paced environment, actively implementing feedback to level up your skills.

Work Schedule & Flexibility

• Monday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)
• Saturday & Sunday: 08:00 AM – 05:00 PM

Days Off: 2 Rotational days off per week

Compensation & Perks

We value your hard work and offer a structured, rewarding compensation package:

• Base Salary 1,100€ 14 times per year
• Performance Bonus 135€ 14 times per year
• Attendance Bonus 120€ 11 times per year

What We Are Looking For

• Fluency in either French, Italian, German, or Dutch (written and spoken).
• Strong communication skills and a genuine empathy for the user experience.
• Comfortable with change, open to continuous feedback, and eager to learn.