Italian Social Media Advisor — Lisbon (Relocation)

Manatal; Campania; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

12-month contract

40 hours/week

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Manatal is hiring a Social Media Advisor in Lisbon to support Italian-speaking customers via social media and digital channels. You will respond to inquiries, resolve issues, and deliver excellent service while meeting KPIs. The role requires working in shifts and eligibility to work in Portugal.

Ideal candidates have fluent Italian, English level B1/B2, and good typing speed. Comprehensive training and career development are provided along with relocation support.

Qualifications

• Fluent Italian spoken and written.
• English B1/B2 required.
• Typing speed 20+ words per minute or faster.
• Strong communication and problem-solving skills.
• Customer-focused attitude and proactive performance.

Responsibilities

• Respond to customers through social media and digital channels.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing 20+ wpm

Strong communication

Problem solving

Customer-focused

Basic computer knowledge

Job description

Manatal is hiring a Social Media Advisor in Lisbon to support Italian-speaking customers via social media and digital channels. You will respond to inquiries, resolve issues, and deliver excellent service while meeting KPIs. The role requires working in shifts and eligibility to work in Portugal.

Ideal candidates have fluent Italian, English level B1/B2, and good typing speed. Comprehensive training and career development are provided along with relocation support.