Italian Remote Support Advisor — Relocation Included

WW Talents; Reggio Emilia; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Paid training

Remote in Greece

Job summary

WW Talents is seeking an Italian-speaking customer support specialist to join our remote team in Greece. You will handle inquiries via phone, email and chat, assist customers with products and services, and document interactions in our CRM.

Training is paid, and a full relocation package is provided for a smooth transition. The role requires fluency in Italian (C1/C2) and English (B2+), strong communication, problem-solving skills, and the ability to work independently in a fast-paced,

Qualifications

• Fluent Italian (C1/C2) and English (B2+) required.
• Experience in customer support and using CRM systems.
• Excellent communication and problem-solving skills.
• Ability to work remotely in a fast-paced, international team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian language proficiency

Customer support

CRM systems

English communication

Tools

CRM software

Job description

WW Talents is seeking an Italian-speaking customer support specialist to join our remote team in Greece. You will handle inquiries via phone, email and chat, assist customers with products and services, and document interactions in our CRM.

Training is paid, and a full relocation package is provided for a smooth transition. The role requires fluency in Italian (C1/C2) and English (B2+), strong communication, problem-solving skills, and the ability to work independently in a fast-paced,