Italian Customer Support Advisor — Remote (Greece Relocation)

WW Talents; Catania; Remote; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Performance bonus up to 15%

Job summary

WW Talents is offering a fully remote customer support role based in Greece with complete relocation assistance. The position requires Italian fluency (C1/C2) and English (B2+) for training and internal communication.

You will handle inquiries via phone, email, and chat, ensuring high customer satisfaction and accurate documentation, while working in a fast-paced international team. Highlights include fully paid training from day one, a relocation package, and a competitive salary with a

Qualifications

• Fluent Italian (C1/C2) and English (B2+) required.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Problem-solving and troubleshooting abilities.
• Experience with CRM systems and multiple applications.
• Ability to work independently in a remote environment.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and maintain quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian (C1/C2)

English Proficiency (B2+)

Excellent communication

Customer-focused

Problem-solving

Remote work readiness

Tools

CRM systems

Job description

WW Talents is offering a fully remote customer support role based in Greece with complete relocation assistance. The position requires Italian fluency (C1/C2) and English (B2+) for training and internal communication.

You will handle inquiries via phone, email, and chat, ensuring high customer satisfaction and accurate documentation, while working in a fast-paced international team. Highlights include fully paid training from day one, a relocation package, and a competitive salary with a