Remote Italian Support Advisor — Relocation to Greece

WW Talents; Padova; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Fully remote work

Paid training

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Job summary

WW Talents is hiring for a fully remote customer support role based in Greece, offering a complete relocation package and training. The role requires fluent Italian (C1/C2) and English (B2+) and involves 5 days per week, 8 hours daily with rotating shifts.

Compensation starts at €1,045 gross per month paid across 14 salaries, with a performance bonus up to 15% and fully paid training from day one. Relocation covers flight, two weeks hotel, airport pickup, and real estate agency fees.

Qualifications

• Fluent Italian at C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting abilities.
• Familiarity with CRM systems and multiple applications.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian: C1/C2

English: B2+

Communication skills

Customer focus

Problem solving

CRM tools

Remote work

Job description

WW Talents is hiring for a fully remote customer support role based in Greece, offering a complete relocation package and training. The role requires fluent Italian (C1/C2) and English (B2+) and involves 5 days per week, 8 hours daily with rotating shifts.

Compensation starts at €1,045 gross per month paid across 14 salaries, with a performance bonus up to 15% and fully paid training from day one. Relocation covers flight, two weeks hotel, airport pickup, and real estate agency fees.