Remote Italian Support Advisor - Relocation to Greece

WW Talents; Vicenza; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flight ticket

Hotel accommodation

Airport pickup

Real estate assistance

Job summary

WW Talents is seeking an Italian-speaking customer support specialist for a fully remote role based in Greece. You will handle inquiries via phone, email, and chat, ensuring high customer satisfaction while working with an international team.

Training is paid, and a relocation package is provided. The role requires Italian fluency (C1/C2) and English (B2+) for training and internal communication, with a competitive salary and rotating shifts.

Qualifications

• Fluent Italian - C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and comfortable working rotational shifts.
• Ability to work effectively in a fast-paced, international, multicultural team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian language

English proficiency

Communication skills

CRM familiarity

Tools

CRM software

Job description

WW Talents is seeking an Italian-speaking customer support specialist for a fully remote role based in Greece. You will handle inquiries via phone, email, and chat, ensuring high customer satisfaction while working with an international team.

Training is paid, and a relocation package is provided. The role requires Italian fluency (C1/C2) and English (B2+) for training and internal communication, with a competitive salary and rotating shifts.