Remote Italian Customer Support Advisor - Greece Relocation

WW Talents; Napoli; Remote; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Flight ticket

Hotel accommodation (2 weeks)

Airport pickup

Real estate agency fee covered

Job summary

WW Talents is hiring for a fully remote role based in Greece with relocation support. You will provide Italian-language customer support, handle inquiries, and troubleshoot issues while training is provided from day one.

The position offers a 5-days-per-week schedule with rotation and competitive remuneration. Fluency in Italian and English, strong communication, and the ability to work independently in a remote, multicultural team are essential.

Qualifications

• Fluent Italian at C1/C2 level and English B2+ for training and communication.
• Excellent communication, customer focus, and empathy.
• Strong troubleshooting and problem-solving abilities, with attention to detail.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle inquiries and account-related requests with accuracy.
• Troubleshoot issues and offer effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions and maintain quality standards.
• Maintain high customer satisfaction.

Skills

Fluent Italian (C1/C2)

English (B2+)

Strong communication

Customer-focused

Problem-solving

Troubleshooting

CRM systems

Data entry accuracy

Independent remote work

Team collaboration in multicultural环境

Tools

CRM software

Digital tools

Multi-application workflow

Job description

WW Talents is hiring for a fully remote role based in Greece with relocation support. You will provide Italian-language customer support, handle inquiries, and troubleshoot issues while training is provided from day one.

The position offers a 5-days-per-week schedule with rotation and competitive remuneration. Fluency in Italian and English, strong communication, and the ability to work independently in a remote, multicultural team are essential.