Remote Italian Support Advisor - Relocation to Greece

WW Talents; Friuli-Venezia Giulia; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

WW Talents is seeking a fully remote Italian-speaking customer support specialist with a relocation package to Greece. You will assist customers in Italian via phone, email, and chat, ensuring smooth interactions and high satisfaction while joining a global team.

Grounded in a fast-paced, multicultural environment, you will receive paid training, a competitive gross salary, and opportunities for growth as you support users across platforms.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting abilities.
• Comfortable using CRM systems and multiple applications.
• Ability to work independently in a remote environment.
• Willingness to work in rotating shifts.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

Attention to detail

Independent remote work

Rotational shifts

Tools

CRM systems

Job description

WW Talents is seeking a fully remote Italian-speaking customer support specialist with a relocation package to Greece. You will assist customers in Italian via phone, email, and chat, ensuring smooth interactions and high satisfaction while joining a global team.

Grounded in a fast-paced, multicultural environment, you will receive paid training, a competitive gross salary, and opportunities for growth as you support users across platforms.