Italian IT Support Specialist — Relocation Included

CBTALENTS; Venezia; Presencial; EUR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Training on Microsoft products

Descripción de la vacante

CBTALENTS seeks an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. The role requires on-site work in Lisbon, Portugal, with relocation support and full-time hours.

You will receive training on Microsoft products and work 40 hours per week on rotating shifts, ensuring a smooth customer experience and effective issue resolution.

Formación

• Fluency in Italian (C2) and English (B2).
• Experience providing IT product support is preferred.
• Willingness to relocate to Lisbon, Portugal (on-site).

Responsabilidades

• Provide technical support and resolve client IT product issues.
• Troubleshoot performance, configurations, and software usage.
• Document solutions and collaborate with internal teams when needed.

Conocimientos

Technical support

Troubleshooting

Customer service

Documentation

Herramientas

Microsoft Intune

Microsoft Teams

Descripción del empleo

CBTALENTS seeks an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. The role requires on-site work in Lisbon, Portugal, with relocation support and full-time hours.

You will receive training on Microsoft products and work 40 hours per week on rotating shifts, ensuring a smooth customer experience and effective issue resolution.