Italian IT Support Specialist - Relocation Included (Lisbon)

CBTALENTS; Sassari; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Training on Microsoft products

Holiday bonuses

Job summary

CBTALENTS in Lisbon is looking for an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. You will handle troubleshooting and ensure a smooth service experience for Italian-speaking customers.

This is a full-time on-site role with 40 hours per week on rotating shifts, and it includes training on Microsoft products and holiday bonuses under a Portuguese employment contract. Fluency in Italian C2 and English B2 is required.

Qualifications

• Italian language requirement: C2; English: B2.
• Experience in IT product support.
• Willingness to work 40 hours per week on rotating shifts.

Responsibilities

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

Skills

Technical troubleshooting

Customer support

Tools

Microsoft Intune

Microsoft Teams

Job description

CBTALENTS in Lisbon is looking for an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. You will handle troubleshooting and ensure a smooth service experience for Italian-speaking customers.

This is a full-time on-site role with 40 hours per week on rotating shifts, and it includes training on Microsoft products and holiday bonuses under a Portuguese employment contract. Fluency in Italian C2 and English B2 is required.