Italian IT Support Specialist — Intune & Teams Expert

CBTALENTS; Trapani; Presencial; EUR 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday bonuses

Descripción de la vacante

CBTALENTS is seeking an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. This on-site role in Lisbon offers full-time employment, with relocation support and training on Microsoft products.

You will work 40 hours per week in rotating shifts, delivering essential troubleshooting and customer-focused service. The ideal candidate will have Italian language proficiency (C2) and strong English (B2), comfortable resolving complex

Formación

• Experience in IT technical support.
• Ability to troubleshoot software and device configurations.
• Strong communication with customers in Italian and English.

Responsabilidades

• Provide technical support to Italian-speaking clients for IT products and services.
• Troubleshoot system performance, configurations, and software usage; document resolutions.
• Collaborate with internal teams to ensure timely issue resolution and knowledge sharing.

Conocimientos

Technical support

Troubleshooting

Customer service

Herramientas

Microsoft Intune

Microsoft Teams

Descripción del empleo

CBTALENTS is seeking an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. This on-site role in Lisbon offers full-time employment, with relocation support and training on Microsoft products.

You will work 40 hours per week in rotating shifts, delivering essential troubleshooting and customer-focused service. The ideal candidate will have Italian language proficiency (C2) and strong English (B2), comfortable resolving complex