Italian IT Support Specialist - Teams & Intune Expert

CBTALENTS; Cagliari; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Relocation support

Microsoft product training

40 hours per week

Job summary

CBTALENTS in Lisbon, Portugal, is seeking an Italian Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. You will provide essential troubleshooting support and ensure a smooth service experience.

The role is full-time, on-site, with 40 hours per week, rotating shifts, and relocation support. Training on Microsoft products is provided to equip you for the role, and you will document solutions and collaborate with internal teams

Qualifications

• Fluent Italian (C2) and English (B2) are required.
• Experience in IT product support.
• Ability to troubleshoot and resolve client issues.

Responsibilities

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

Skills

Technical support

Troubleshooting

Documentation

Customer communication

Tools

Microsoft Intune

Microsoft Teams

Job description

CBTALENTS in Lisbon, Portugal, is seeking an Italian Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. You will provide essential troubleshooting support and ensure a smooth service experience.

The role is full-time, on-site, with 40 hours per week, rotating shifts, and relocation support. Training on Microsoft products is provided to equip you for the role, and you will document solutions and collaborate with internal teams