Italian IT Onsite Support Specialist – Manufacturing

Intelligenz It; Padova; In loco; EUR 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Intelligenz It is seeking an IT Support Engineer for an onsite role in Padova, Italy. The position targets candidates with at least 3 years of relevant experience to deliver service desk, end-user services, field services, and onsite support across the factory and offices.

The role emphasizes strong troubleshooting, collaboration with cross-functional teams, and adherence to ITIL processes to maintain service quality for a 1-year project.

Competenze

• Minimum 3 years of relevant IT support experience.
• Strong troubleshooting for IT/OT systems and network devices.
• Familiar with Active Directory/Azure AD management.
• Knowledge of ITIL processes (Incident, Request, Change).
• Experience with CMDB tools (ServiceNow) and asset lifecycle.

Conoscenze

Service Desk

End User Services

Field Services

Onsite Support

Technical Troubleshooting

Strumenti

ServiceNow

Meraki

Dell Certification

Descrizione del lavoro

Intelligenz It is seeking an IT Support Engineer for an onsite role in Padova, Italy. The position targets candidates with at least 3 years of relevant experience to deliver service desk, end-user services, field services, and onsite support across the factory and offices.

The role emphasizes strong troubleshooting, collaboration with cross-functional teams, and adherence to ITIL processes to maintain service quality for a 1-year project.