Italian Content Moderator - Trust & Safety Champion

Cross Border Talents; Bari; Vor Ort; EUR 18.000 - 30.000; Vollzeit

Benefits dieser Stelle

Relocation bonus €1500 gross

21 days company-provided accommodation

Zusammenfassung

Cross Border Talents is seeking an Italian Content Moderator to help maintain a safe, respectful online environment in Sofia, Bulgaria, with a relocation package.

You will review user-generated content, investigate reports, and enforce platform policies, while collaborating with cross-functional teams to address safety concerns and improve processes.

Fluency in Italian and English, strong analytical and communication skills, and the ability to work in a fast-paced setting are required.

Qualifikationen

• Fluency in Italian and English (minimum B1/B2).
• Strong analytical and problem-solving skills.
• Excellent time management and organizational abilities.
• Outstanding written and verbal communication skills.
• Experience reviewing content or trust and safety is advantageous.
• Valid authorization to work in Bulgaria.

Aufgaben

• Review and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies.
• Investigate, assess, elevate, and resolve issues reported by users or flagged by internal systems.
• Analyze data and contextual information to accurately determine the severity and impact of reported incidents.
• Collaborate with cross-functional teams when handling sensitive or complex trust and safety matters.
• Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs.
• Develop qualitative and quantitative reports to support continuous improvement within trust and safety operations.
• Review new and existing platform features, providing recommendations that enhance user safety.
• Contribute to maintaining a positive and secure community experience by enforcing policies consistently.

Kenntnisse

Italian

English

Analytical thinking

Problem solving

Time management

Organizational skills

Written communication

Verbal communication

Fast-paced environment

Jobbeschreibung

Cross Border Talents is seeking an Italian Content Moderator to help maintain a safe, respectful online environment in Sofia, Bulgaria, with a relocation package.

You will review user-generated content, investigate reports, and enforce platform policies, while collaborating with cross-functional teams to address safety concerns and improve processes.

Fluency in Italian and English, strong analytical and communication skills, and the ability to work in a fast-paced setting are required.