International Customer Service Intern — Hybrid Rome

MSX International; Roma; Ibrido; EUR 8900 - 12.000; Part-time

Vantaggi offerti da questo lavoro

Internship contract

Hybrid work model

Company laptop provided

Career development opportunities

Descrizione del lavoro

MSX International in Rome is seeking a Customer Service Specialist, ideal for recent graduates or those with limited experience, to start a career in a dynamic, international environment.

You will contact customers to strengthen loyalty, schedule service appointments, inform customers about promotions, maintain records, and deliver an excellent customer experience, collaborating with teammates to achieve shared goals.

Competenze

• Bachelor's degree or related field preferred.
• Professional proficiency in Italian.
• Good command of English.
• Excellent communication and interpersonal skills.
• Customer-oriented mindset.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team environment.
• Proactive attitude and willingness to learn.

Mansioni

• Contact customers to strengthen loyalty and engagement.
• Schedule service appointments according to established processes and guidelines.
• Inform customers about ongoing promotions, campaigns, and initiatives.
• Maintain accurate records of customer interactions.
• Deliver an excellent customer experience.
• Work closely with team members to achieve shared objectives.

Conoscenze

Customer-focused

Excellent communication

Interpersonal skills

Team collaboration

Organizational skills

Proactive learner

Italian language proficiency

English language proficiency

Formazione

Bachelor's Degree in Economics, Business Administration, Management, Communications or related field

Descrizione del lavoro

MSX International in Rome is seeking a Customer Service Specialist, ideal for recent graduates or those with limited experience, to start a career in a dynamic, international environment.

You will contact customers to strengthen loyalty, schedule service appointments, inform customers about promotions, maintain records, and deliver an excellent customer experience, collaborating with teammates to achieve shared goals.