instructional designer & technical writer (bilingual it / en-us)

Humangest Spa; Firenze; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Un'agenzia di reclutamento è alla ricerca di un Instructional Designer & Technical Writer bilingue per lavorare a Firenze. Il candidato ideale avrà una laurea in un campo pertinente e almeno 3 anni di esperienza nella progettazione di corsi e nella scrittura tecnica. Questo ruolo prevede la creazione di materiali formativi e documentazione tecnica di alta qualità. Offriamo uno stipendio di €30,000–€40,000 all'anno, oltre a benefici welfare, con modalità di lavoro flessibili.

Servizi

Percorso di crescita professionale strutturato

Benefici welfare

Competenze

• Minimo 3 anni di esperienza in design istruttivo e scrittura tecnica.
• Conoscenza dei modelli di design istruttivo (ADDIE, SAM).
• Competenze di base nella creazione di contenuti grafici e multimediali.

Mansioni

• Analizzare le esigenze formative e progettare programmi di eLearning.
• Scrivere documentazione tecnica chiara e ben strutturata.
• Collaborare con esperti e team di prodotto per raccogliere requisiti.

Conoscenze

Eccellenti capacità di scrittura in italiano e inglese

Competenze multitasking

Attenzione ai dettagli

Formazione

Laurea in Design Istruttivo, Scienze Educative, Comunicazione Tecnica

Strumenti

Elucidat

Descrizione del lavoro

Instructional Designer & Technical Writer (Bilingual IT / EN-US)

Settore: Informatica

Ruolo: IT/Technology

Data ultimo aggiornamento: 19/01/2026

Humangest, a company specialized in recruitment and selection, is seeking on behalf of a company operating in the services and technological innovation sector, focused on the design and development of software solutions, a: Instructional Designer & Technical Writer (Bilingual IT / EN-US)

Job Description

The successful candidate will join the Training and Technical Communication department and work closely with an international team. The role involves designing digital learning solutions and developing technical documentation to support software applications and business processes.

The candidate will collaborate with internal teams and international stakeholders, contributing to the creation of bilingual training and informational materials, ensuring quality, clarity, and compliance with established standards.

Key responsibilities include:

• Analyzing training needs and designing eLearning, classroom, and blended learning programs
• Developing storyboards, scripts, and interactive content using authoring tools (e.g. Elucidat)
• Applying adult learning principles and accessibility standards (WCAG, ADA)
• Writing clear and well-structured technical documentation (user manuals, SOPs, quick reference guides)
• Translating complex technical concepts into simple and user-friendly language
• Creating, adapting, and localizing training materials in Italian and US English
• Collaborating with Subject Matter Experts, product teams, and engineers to gather requirements
• Reviewing and updating content to ensure consistency, accuracy, and compliance

Requirements

• Degree in Instructional Design, Education Sciences, Technical Communication, or related fields
• At least 3 years of experience in instructional design and technical writing
• Excellent written and spoken Italian and English (US)
• Experience with eLearning tools and LMS platforms (Elucidat is a plus)
• Knowledge of instructional design models (ADDIE, SAM)
• Strong multitasking skills and attention to detail
• Basic skills in graphic design and multimedia content creation

What We Offer

• Salary range: €30,000–€40,000 gross annual, plus welfare benefits
• Structured professional growth path

Work location: to be defined (on-site in Florence / hybrid / remote)

SGB Humangest is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Each company within the Group rejects any form of discrimination based on race, color, gender, religion, sexual orientation, nationality, disability, or any other protected characteristic, as defined by applicable national laws.

The selection process will take place following the privacy notice pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR) and only after obtaining the candidate's explicit consent.

Interested candidates of all genders (Law 903/77) are invited to visit: