Inside Renewals Specialist (Hybrid, Milan)

DaParrot Ltd; Milano; Ibrido; EUR 37.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock purchase plan (ESPP)

Career development

Company culture

Competitive compensation package

Descrizione del lavoro

Commvault in Milan is seeking a Subscription Renewals Sales Representative to drive customer retention and growth within a defined territory. This inside sales role relies on proactive engagement through telephone, video conferencing, and email communication to renew existing customers and expand value realization.

You will partner with Field Sales, CSMs, and partners to scope renewals, present multi-year options, and close additional opportunities.

Competenze

• Minimum of 4 years’ experience in renewal sales or inside sales.
• Energetic, self-starting mindset with a consultative sales approach.
• Proven ability to drive high transaction volumes and increase sales revenue.
• Exceptional verbal and written communication skills to engage customers effectively.
• A results-driven attitude with strong analytical and negotiation skills.
• Comfortable working in a collaborative, team-oriented environment.
• Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
• Experience with Salesforce (SFDC) is highly preferred.
• Fluency in Italian/English (written and verbal) at a professional business level.

Mansioni

• Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
• Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs.
• Upsell and Cross-Sell: Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
• Collaboration: Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences.
• Conflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy-in.
• Process Improvement: Actively contribute to the development of new processes, embracing innovation within a results-driven framework.
• Follow-Through: Execute all follow-up actions from meetings to ensure customer satisfaction and successful deal closure.

Conoscenze

Communication Skills

Research and Prospecting

Resilience and Persistence

Relationship Building

Time Management

Objection Handling

Adaptability

Goal-Oriented Mindset

Closing Skills

Strumenti

Salesforce

Descrizione del lavoro

Commvault in Milan is seeking a Subscription Renewals Sales Representative to drive customer retention and growth within a defined territory. This inside sales role relies on proactive engagement through telephone, video conferencing, and email communication to renew existing customers and expand value realization.

You will partner with Field Sales, CSMs, and partners to scope renewals, present multi-year options, and close additional opportunities.