Inbound Operations Lead: Optimize Receiving & Team Growth

JINGDONG DEVELOPMENT ITALY S.R.L.; Milano; On-site; EUR 38,000 - 55,000; Full time

Job summary

JD Logistics, part of JD.com, is hiring an inbound supervisor to lead a team of associates, ensuring accurate receipt, sorting, and storage of goods in our warehouse operations. You will monitor processes, optimize workflow, and maintain high quality and safety standards.

Qualifications include a bachelor’s degree in Logistics or related field and 3–5 years in warehouse operations with leadership experience. Flexibility for evenings and weekends is required.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• 3–5 years of experience in warehouse operations with 1–2 years in a supervisory or team lead role within inbound logistics.
• Strong leadership, communication, and problem-solving skills; knowledge of WMS and inventory control.

Responsibilities

• Supervise, train, and motivate a team of inbound associates to meet daily performance targets.
• Oversee receiving, unloading, sorting, and storage of inbound inventory with accuracy.
• Monitor inbound processes and implement improvements to reduce cycle times.
• Ensure safety regulations, company policies, and quality standards are followed.
• Conduct performance reviews and develop team members; collaborate with outbound and inventory control.
• Resolve daily issues and maintain detailed records of inbound activities and discrepancies.
• Participate in new inbound procedures and technologies implementation.

Skills

WMS knowledge

Inventory control

Communication

Problem-solving

Microsoft Office

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Excel

Word

Outlook

Job description

JD Logistics, part of JD.com, is hiring an inbound supervisor to lead a team of associates, ensuring accurate receipt, sorting, and storage of goods in our warehouse operations. You will monitor processes, optimize workflow, and maintain high quality and safety standards.

Qualifications include a bachelor’s degree in Logistics or related field and 3–5 years in warehouse operations with leadership experience. Flexibility for evenings and weekends is required.