IDM & Delivery Digital Analyst

World Food Programme; Roma; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

World Food Programme seeks a Business Analyst to support IDM and delivery services across country operations. You will gather requirements, map processes, and translate needs into actionable technical requests for our digital systems.

Collaborating with TEC, Programme, Supply Chain and field offices, you will help plan pilots, coordinate backlogs and ensure data standards across COMET, LESS and location master data.

Qualifikationen

• Experience as a business analyst supporting IDM/delivery processes.
• Ability to translate operational needs into clear requirements for technical teams.
• Familiarity with product backlog management and agile practices.

Aufgaben

• Gather, document and prioritize business requirements with Country/Regional Offices and HQ units.
• Draft business requirements and process designs using Human-Centered Design.
• Analyze IDM and delivery processes: registration, verification, distribution and reconciliation.
• Act as liaison between field operations, programme, supply chain and developers for digital solutions.
• Support backlog management, sprint prep, user story clarification, testing and change prioritization.
• Ensure IDM data flows align with corporate standards like COMET and LESS.
• Coordinate with regional and country offices for process mapping and rollout planning.
• Prepare guidance and SOPs for IDM and delivery processes.

Kenntnisse

Business analysis

Requirements gathering

Stakeholder management

Agile backlog mgmt

User story writing

Human-Centered Design

Tools

SCOPE

COMET

LESS

Jobbeschreibung

World Food Programme seeks a Business Analyst to support IDM and delivery services across country operations. You will gather requirements, map processes, and translate needs into actionable technical requests for our digital systems.

Collaborating with TEC, Programme, Supply Chain and field offices, you will help plan pilots, coordinate backlogs and ensure data standards across COMET, LESS and location master data.