Housekeeping Supervisor

Hotel La Palma; Capri; Presencial; EUR 38.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily meals

Staff accommodation

Kitchen & laundry services

Descripción de la vacante

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. The Floor Supervisor will coordinate daily housekeeping operations, ensuring guest comfort and the highest cleanliness standards on the assigned floor.

The role requires experience in luxury hotel housekeeping, strong leadership, and the ability to manage room inspections, workload organization, and VIP arrivals while maintaining exceptional quality in a

Formación

• The role requires previous experience in Housekeeping operations, preferably within a luxury hotel or high-end hospitality environment, with proven exposure to room inspections, team coordination, and floor supervision.
• An advanced level of English is required to communicate confidently and professionally with international guests.
• Excellent attention to detail, leadership, organizational, and problem-solving skills are essential, together with the ability to remain composed and efficient in a fast-paced operational environment.

Responsabilidades

• Reporting to the Housekeeping Duty Manager, the Floor Supervisor is responsible for coordinating and overseeing the daily housekeeping operations of the assigned floor, ensuring the highest standards of cleanliness, presentation, and guest comfort across all guestrooms, corridors, and service areas.
• The role requires planning and organizing daily arrivals, departures, stayovers, VIP arrivals, and special requests, ensuring that room priorities are communicated effectively and that operational deadlines are consistently met.
• As a key reference point for the Room Attendants team, the Floor Supervisor allocates daily assignments, monitors productivity and quality standards, conducts room inspections, and provides ongoing support to ensure smooth and efficient operations throughout the shift.
• The position plays a crucial role in maintaining operational excellence, supporting the entire Housekeeping team, and ensuring a seamless guest experience through proactive coordination, attention to detail, and a strong commitment to luxury hospitality standards.

Descripción del empleo

Hotel La Palma - Capri’s first hotel, built in 1822, currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a rooftop restaurant and bar, its own beach club, a newly built pool deck, a spa and a high-fashion boutique.

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

Missions

Reporting to the Housekeeping Duty Manager, the Floor Supervisor is responsible for coordinating and overseeing the daily housekeeping operations of the assigned floor, ensuring the highest standards of cleanliness, presentation, and guest comfort across all guestrooms, corridors, and service areas.

The role requires planning and organizing daily arrivals, departures, stayovers, VIP arrivals, and special requests, ensuring that room priorities are communicated effectively and that operational deadlines are consistently met.

As a key reference point for the Room Attendants team, the Floor Supervisor allocates daily assignments, monitors productivity and quality standards, conducts room inspections, and provides ongoing support to ensure smooth and efficient operations throughout the shift.

The position plays a crucial role in maintaining operational excellence, supporting the entire Housekeeping team, and ensuring a seamless guest experience through proactive coordination, attention to detail, and a strong commitment to luxury hospitality standards.

Profile

The role requires previous experience in Housekeeping operations, preferably within a luxury hotel or high-end hospitality environment, with proven exposure to room inspections, team coordination, and floor supervision.

The ideal candidate possesses a strong understanding of housekeeping procedures and is able to effectively organize workloads, prioritize arrivals and departures, and support the daily activities of Room Attendants to achieve departmental objectives.

Excellent attention to detail, leadership, organizational, and problem-solving skills are essential, together with the ability to remain composed and efficient in a fast-paced operational environment. A hands-on attitude, team-oriented mindset, and passion for maintaining exceptional quality standards are key success factors for this position.

An advanced level of English is required to communicate confidently and professionally with international guests, effectively respond to their requests, and contribute to delivering an outstanding luxury hospitality experience.

Benefits

We offer a competitive compensation package, a healthy work-life balance that allows you to fully enjoy your time both at work and in one of the world’s most beautiful destinations, and shared staff accommodation options including kitchen & laundry services, designed to make your relocation and stay as comfortable as possible. We also offer a daily meal in our free staff canteen, based on your daily shift. We are committed to creating an environment where our team members can thrive professionally while maintaining their personal well-being.

Oetker Hotels

Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.