Head Human Resources Development

Queen of Clubs Lifestyle Luxury Services; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A premier luxury travel service company is seeking a Head of People & Talent in Milan to lead their people strategy across Europe. The role requires strong leadership in attracting top talent from the luxury and hospitality sectors. Candidates should possess a Master's degree and significant experience in people functions, with a passion for emotional intelligence and cultural fit. Competitive compensation starting from €90,000 plus incentives for the right candidate.

Servizi

Access to luxury industry events

Competitive compensation and performance incentives

Pan-European leadership opportunities

Dynamic and design-forward environment

Competenze

• Experienced in leading people functions in hospitality, travel, or luxury environments.
• Fluent in English, Level C1.
• Professional advanced user of LinkedIn Recruiter.

Mansioni

• Build and lead the People, New Talents & strategy across our European hubs.
• Attract and retain top-tier talent from luxury, hospitality, and travel industries.
• Partner with C-Level to align people’s vision with company growth.

Conoscenze

Emotional intelligence

Team leadership

Communication in English

Recruitment strategy

Cultural awareness

Formazione

Master's Degree from a Recognized University

Strumenti

LinkedIn Recruiter

Mac applications

Descrizione del lavoro

Location: Milan - Brera - Italy

Type: Full-Time | Executive Role

Department: Human Experience & Talent Strategy

Compensation: Starting from € 90,000 + based on experience and value alignment

We are Queen of Clubs

Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments.

Milan will be our new headquarters for executives, marketing, and creative talents. We’re seeking a Head of People & Talent , a strategic and emotionally intelligent leader who can scale our team with elegance, vision, and precision.

About the Role

This is not classic HR. This is Human Experience Design. You will lead the full people function across our international offices, shaping the future of how we scout new talent across the best Hospitality Universities in Europe, how we select, interview, hire, onboard, engage, and grow motivated world-class talent in a company built on luxury, excellence, and innovation.

You Will

• Build and lead the People, New Talents & strategy across our European hubs
• Attract and retain top-tier talent from the luxury, hospitality, management and travel industries
• Elevate our employer brand and maintain partnerships with universities to build recruitment pipelines (EHL, Glion, Les Roches) for elite roles and emerging graduate talent
• Champion a high-performance, inclusive, and emotionally intelligent culture
• Partner with C-Level to align people’s vision with company growth
• Lead HR operations, compliance, and people analytics with luxury precision
• Oversee HR systems, compliance, contracts, and people analytics

You Are

• Experienced in leading people functions in hospitality, travel, or luxury environments
• Professional Advanced user of LinkedIn Recruiter
• Mac User and quick with the most common applications
• A confident, elegant communicator in English (French or Spanish is a plus)
• Fluent in English, Level C1
• Obsessed with emotional intelligence, talent development, and cultural fit
• A trusted partner to leadership, with strong business and interpersonal acumen
• A modern thinker, ready to reimagine traditional HR into something people love
• You dress with elegance and charm. Your manners are impeccable, and your attitude leads

We offer

• The chance to shape the next chapter of Europe’s most exciting Luxury Travel Brand
• A Milan-based role with pan-European leadership and travel opportunities
• A dynamic, entrepreneurial, and design-forward environment
• Access to luxury industry events and global networking
• Competitive compensation and performance incentives

Compensation: Starting from Euro 90,000 + Incentives, based on experience and value alignment

Must have:

High emotional intelligence, cultural awareness, and team leadership skills

A Master's Degree from a Recognized University

You must live in Milan