Growth Partner: Account Management & Customer Care

Move Intermodal nv; Novara; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Meal vouchers

Health and wellness initiatives

Other perks

Job summary

Move Intermodal nv in Novara, Italy, seeks a Customer Care/Account Management professional for a full-time role. You will join a dynamic team of account managers to build strong cooperation with customers and internal departments, driving development from order entry to growth opportunities.

Ideal candidates will have a bachelor’s degree or relevant experience, excellent Italian and English, and a proactive, growth-oriented mindset.

Qualifications

• Bachelor's degree preferred or strong relevant experience.
• Experience in account management or customer success is a strong plus.
• Excellent Italian and English communication skills.

Responsibilities

• Oversee account development from entry to follow-up and growth opportunities.
• Monitor service performance and address customer needs proactively.
• Register and follow up on complaints with accuracy and turn feedback into improvements.
• Collaborate with leadership to shape customer farming and tech adoption.

Skills

Account management

Customer success

Relationship building

Communication

MS Office

CRM platforms interest

Education

Bachelor's degree

Tools

MS Office

CRM platforms

Job description

Move Intermodal nv in Novara, Italy, seeks a Customer Care/Account Management professional for a full-time role. You will join a dynamic team of account managers to build strong cooperation with customers and internal departments, driving development from order entry to growth opportunities.

Ideal candidates will have a bachelor’s degree or relevant experience, excellent Italian and English, and a proactive, growth-oriented mindset.