End-to-End Account & Growth Manager (Remote Italy)

Menutech GmbH; Milano; Ibrido; EUR 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

Menutech GmbH in Italy is seeking a Full-Cycle Account Manager to own client relationships from onboarding to post-launch follow-ups. You will gather requirements, propose solutions, and write Jira tickets, while collaborating with product and support teams.

You are fresh graduate or early career with SaaS exposure and an appetite to own outcomes rather than just metrics. This role emphasizes remote work from Italy with Milan presence as needed.

Competenze

• Fresh graduate seeking first tech job with data-oriented mindset.
• Early career with some B2B or SaaS experience and ownership mindset.

Mansioni

• Communicate with customers and manage relationships.
• Onboard clients and run training sessions.
• Gather requirements and prepare proposals.
• Write and prioritise Jira tickets.
• Conduct post-launch check-ins and upsell opportunities.
• Investigate integrations and assist with configuration updates.
• Prepare demos and help articles.

Conoscenze

Data analysis

Spreadsheet proficiency

Dashboard creation

Formazione

Fresh graduate

Strumenti

JIRA

Descrizione del lavoro

Menutech GmbH in Italy is seeking a Full-Cycle Account Manager to own client relationships from onboarding to post-launch follow-ups. You will gather requirements, propose solutions, and write Jira tickets, while collaborating with product and support teams.

You are fresh graduate or early career with SaaS exposure and an appetite to own outcomes rather than just metrics. This role emphasizes remote work from Italy with Milan presence as needed.