German-Speaking Game Support Specialist (Back Office)

CB Talents SP; Turbigo; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Relocation Bonus: €1,500 Gross

21 Days of Company-Provided Accommodation

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

Employee referral bonuses

Job summary

CB Talents SP is seeking Back Office Gaming Support Specialists to join their Game Support Team in Turbigo, Italy. Responsibilities include assisting players with issues, enhancing player experience, and collaborating to improve processes.

Ideal candidates will be fluent in German and have a good command of English, alongside gaming experience. A relocation bonus and accommodation support are included. Join a positive international working environment with career development opportunities.

Qualifications

• Fluency in German and a good command of English.
• Gaming experience - you have played games and can relate to a player's concept.
• Empathy and understanding of player perspectives.

Responsibilities

• Assist our players with any issues they might experience.
• Focus on providing the ultimate player experience.
• Communicate player feedback to appropriate teams.
• Collaborate with team to improve processes.

Skills

Fluency in German

Good command of English

Gaming experience

Player empathy

Understanding of Player Support

Job description

CB Talents SP is seeking Back Office Gaming Support Specialists to join their Game Support Team in Turbigo, Italy. Responsibilities include assisting players with issues, enhancing player experience, and collaborating to improve processes.

Ideal candidates will be fluent in German and have a good command of English, alongside gaming experience. A relocation bonus and accommodation support are included. Join a positive international working environment with career development opportunities.