Front Desk - Receptionist (f/m/d)

MEININGER Hotels; Milano; In loco; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fair compensation package

Volunteer days off

Extra vacation days yearly

Staff nights

Friends & family discounts

1:1 psychology sessions

Language courses

Employee events and team activities

Growth opportunities

Descrizione del lavoro

MEININGER Milano Lambrate is looking for a full-time Receptionist to warmly welcome guests, handle check-ins and check-outs, and ensure a memorable stay in a vibrant hybrid-hospitality setting.

You will respond to guest inquiries about local attractions, support invoicing and hour registration, and collaborate with the team across front office and occasional F&B tasks. Italian and English fluency, a friendly, proactive mindset, and teamwork are essential.

Competenze

• Experience in hospitality is required.
• Fluent Italian and English; other languages a plus.
• Teamwork mindset and willingness to assist colleagues.

Mansioni

• Host guests and create a memorable stay.
• Manage check-ins/outs to optimize occupancy.
• Answer guest inquiries and advise on local attractions.
• Handle invoicing, hour registration, online reputation, quality checks.
• Support F&B tasks as needed.
• Work weekdays, weekends, day/evening/night shifts.

Conoscenze

Hospitality experience

Outgoing personality

Team player

English fluency

Italian fluency

Strumenti

ASSD/Fidelio/SIHOT

Descrizione del lavoro

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time Receptionist.

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe'\"s best cities—and counting!

Front Desk - Receptionist (f/m/d)

MEININGER Milano Lambrate

Full-time

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F\'\'B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening- and night shift

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in Italian and English (min. B2), any other language is an advantage

What Meininger Offers

• Fair compensation package
• 2 days off offered for you to volunteer
• Extra vacation days for every year with MEININGER
• Staff nights at MEININGER Hotels
• Friends & family discounts
• Open up platform - access to 1:1 session with psychologist and mental health courses
• Language courses
• Employee events and team activities: M-Days, Winter party, teambuilding events
• Growth and development opportunities as part of an internationally expanding organization

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Contact: Bishoi Gandi (Hotel Manager)

Remote Type

On Site