Night Receptionist - Night Auditor (f/m/d)

MEININGER Hotels; Roma; In loco; EUR 13.000 - 18.000; Part-time

Vantaggi offerti da questo lavoro

Fair compensation

Extra vacation days

Team events

Staff discount

Growth opportunities

Descrizione del lavoro

MEININGER Roma Termini is seeking a Night Receptionist - Night Auditor to join our on-site team in Rome. You will welcome guests, manage check-ins and check-outs, and ensure smooth overnight operations. You will respond to guest inquiries, provide local tips, handle invoicing and hour registration, and contribute to online reputation checks.

Some duties may include occasional duties in F&B. Fluent Italian and English are required; experience with front-office systems such as Fidelio, ASSD or

Competenze

• Initial hospitality experience.
• Outgoing personality and ability to work in a dynamic environment.
• Team player who can help colleagues and tackle challenges together.
• Fluent Italian and English; other languages are a plus.

Mansioni

• Create a memorable stay for guests and act as a great host.
• Handle check-ins and check-outs from A to Z to optimize occupancy.
• Respond to guest inquiries and advise on local attractions and services.
• Perform invoicing, hour registration, online reputation management and quality checks.
• Oversee night-time operations and be available for the team; assist with occasional F&B tasks (breakfast/dinner/bar).
• Work in a team with flexibility for weekdays and weekends.

Conoscenze

Italian language

English language

Strumenti

ASSD

Fidelio

SIHOT

Descrizione del lavoro

Part-Time, 2 nights a week

Receptionist - Night Shift (f/m/d)

MEININGER Roma Termini

Part-Time, 2 nights a week

The MEININGER Roma Termini is looking for a Night Receptionist - Night Auditor

MEININGER is a unique Hotel product in different European cities, which combines the service and comfort of a budget hotel with an extraordinary interior such as a guest kitchen or a game zone.

People of every age and origin are amazed by the central location, qualitative high-grade interior and fair prices. Thanks to our highly motivated team and a down-to-earth and lively atmosphere, the MEININGER Hotels feel like a real home.

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You are regularly checking the hotel during the night
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays and weekends

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You have an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in Italian and English, any other language is an advantage

What Meininger Offers

There are many good reasons to join our MEININGER team. We offer a professional work environment with creative leeway. Working with a dynamic team will offer you many chances for your personal development. We appreciate colleagues who can work independently and as part of a team, who can think out-of-the-box and who want to develop MEININGER with their own ideas and actions. If you are looking for a new challenge and want to be part of an international hotel chain, which is different from others, we would be happy to welcome you.

• Fair compensation package
• Extra vacation days for every year with MEININGER (up to 5 days), company jubilees
• Employee events and team activities: M-Days, Winter party, team building events
• Staff Programs and Friends & family discount
• Growth and development opportunities as part of an internationally expanding organization

Remote Type

On Site

Contact: Chiara Cingolani (Operations Manager)