Front Desk & Guest Experience Specialist

Leonardo Hotels; Verona; In loco; EUR 24.000 - 36.000; Tempo pieno

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Descrizione del lavoro

Leonardo Hotels in Verona is seeking a Front Office Agent to deliver warm, personalized service to guests from check-in to check-out. You’ll handle inquiries, provide local recommendations, and maintain smooth front desk operations in a fast-paced environment.

The ideal candidate has a hospitality degree and at least 1 year of experience, fluency in English and Italian, and the flexibility to work early, late, and night shifts. Join the Leonardo Family and grow with us.

Competenze

• Bachelor’s degree in Hotel Management or Tourism studies.
• At least 1 year of front office/receptionist experience.
• Excellent spoken and written English and Italian.

Mansioni

• You ensure guests feel at home by providing personal service.
• Handle check-in and check-out operations.
• Perform administrative tasks and provide hotel and Verona information.
• Answer phone calls.

Conoscenze

Fluent English

Fluent Italian

Customer service

Teamwork

Formazione

Bachelor’s degree in Hotel Management or Tourism studies

Descrizione del lavoro

Leonardo Hotels in Verona is seeking a Front Office Agent to deliver warm, personalized service to guests from check-in to check-out. You’ll handle inquiries, provide local recommendations, and maintain smooth front desk operations in a fast-paced environment.

The ideal candidate has a hospitality degree and at least 1 year of experience, fluency in English and Italian, and the flexibility to work early, late, and night shifts. Join the Leonardo Family and grow with us.