Field Service Technician - High-Tech Packaging (Travel 80%)

Sidel

Emilia-Romagna

On-site

EUR 38,000 - 52,000

Full time

3 days ago

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Benefits offered by this job

Travel bonuses

Health insurance

Provident fund

Profit-sharing

Paid leave

Holiday bonus

Job summary

Sidel in Parma, Italy, is seeking a Field Service Technician to install, commission and service high-tech packaging equipment at major industrial clients across Europe. The role requires extensive travel and hands-on problem solving.

You will train client operators, collaborate with project managers and support teams, and ensure safety and customer satisfaction while growing technical expertise in automation, electrotechnics and industrial maintenance.

Qualifications

Fluent English required for multicultural team
Technical degree in automation, mechatronics or related field
Willingness to travel extensively (>80%)

Responsibilities

Install, commission and test Sidel equipment, including single machines and complete production lines
Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
Administrate equipment upgrades and optimisation, including hardware and software updates
Collaborate closely with project managers and technical support teams to ensure customer satisfaction
Train and empower client operators and maintenance technicians to ensure efficient equipment handling
Report after sales opportunities detected on Customer site
Comply fully with Sidel and client safety rules, with clear communications throughout interventions