FIELD SERVICE ENGINEER – MECHANICAL

Sidel; Parma; Sur place; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Travel bonuses

Health insurance

Provident fund

Profit-sharing

Paid leave

Holiday bonus

Résumé du poste

Sidel, a global leader in food, beverage, and personal care packaging solutions, is seeking a Field Service Technician to install, commission and service high-tech equipment at major industrial clients across Europe.

You will travel extensively (often >80%), train client operators, perform diagnostics, and collaborate with project managers while upholding safety rules and delivering solutions that keep lines running smoothly.

Qualifications

• Technical degree in automation, mechatronics, electrotechnics, or industrial maintenance.
• Fluent in English to work in a multicultural team.
• Strong motivation to learn and adapt to international environments.

Responsabilités

• Install, commission and test Sidel equipment, including single machines and whole production lines.
• Troubleshoot and perform corrective maintenance on electrical, mechanical and automated systems.
• Execute diagnostics and share feedback with internal support teams.
• Administrate equipment upgrades and software/hardware updates.
• Collaborate with project managers and technical support to ensure customer satisfaction.
• Train client operators and maintenance technicians for safe handling.
• Report aftersales opportunities detected on customer sites.
• Comply with safety rules and communicate clearly during interventions.

Connaissances

English proficiency

Interpersonal skills

Willingness to travel

Formation

Technical degree in automation, mechatronics, electrotechnics, industrial maintenance

Description du poste

Are you passionate about advanced technologies and eager to work in leading industrial environments?Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community?Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Europe and abroad.

Your Mission

Your mainresponsibilities

• Install, commission and testSidel equipment, including single machines and complete production lines
• Troubleshoot, prevent and adoptcorrective maintenance on electrical, mechanical and automated machines withinhigh-speed production lines
• Execute precise technicaldiagnostics, share feedback with internal support teams and propose correctiveactions
• Administrate equipment upgradesand optimisation, including hardware and software updates
• Collaborate closely withproject managers and technical support teams to ensure customersatisfaction
• Train and empower client operators andmaintenance technicians to ensure efficient equipment handling
• Report after sales opportunitiesdetected on Customer site;
• Comply fully with Sidel andclient safety rules, with clear communications throughout interventions

Your Profile

• Technical degree (automation, mechatronics,electrotechnics, industrial maintenance…)
• Strong technical curiosity andeagerness to learn continuously
• Field experience preferred orstrong motivation to learn on the job
• Fluent in English, essentialfor working in a multicultural team
• Willingness to travelextensively (often>80% of the time) and adapt to different international environments
• Excellent interpersonal skillsand customer service mindset

What we offeryou

• A comprehensive trainingprogram, combining factory learning, hands-on field sessions and digitaltraining
• Attractive benefits: travelbonuses, health insurance, provident fund, profit-sharing, paid leave,holiday bonus
• Opportunity to work ontechnologically advanced machines recognised worldwide
• A key role with prestigiousclients, major industrial groups in food, beverages, home and personalcare sectors
• An international, dynamic teamand a modern, collaborative working environment that prioritiseswell-being and personal and professional growth.

By applying to this vacancy, the applicantacknowledges and agrees to the processing of his/her personal data included inthe job application, as per Art. 13 of the Legislative Decree nr. 196 datedJune 30th , 2003 “Italian data personal protection code” and perArt. 13 GDPR ( EU Regulation 2016/679 ).