Field Service Engineer – International Scope, Company Car

MTS Systems Corporation

Piemonte

On-site

EUR 45,000 - 50,000

Full time

4 days ago
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Benefits offered by this job

Company car
Work-life balance
Training opportunities
Long-term career opportunities
International working environment

Job summary

MTS Systems Corporation in Italy is seeking a Field Service professional to manage customer relationships and optimize service performance. The role involves diagnosing complex equipment, performing calibrations, and coordinating on-site installations and maintenance.

Candidates should have 7–10 years in service roles, fluency in English and Italian, and a valid driver’s license. The position offers a permanent contract and opportunities for growth within a global network.

Qualifications

  • Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
  • 7-10 years of relevant experience incl. support and service.
  • Good oral and written English and Italian communication skills.
  • Ability to work with high degree of personal discipline.
  • Problem solving and analytical business skills.
  • Willingness to travel.
  • Must possess a valid driver’s license and able to obtain automobile/liability coverage.

Responsibilities

  • Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
  • Diagnoses equipment problems to major sub-sections of the system and restores equipment operations.
  • Performs calibrations relevant to assigned customer base independently.
  • Coordinates and conducts installation and maintenance activities.
  • Implements the operational requirements of the MTS Corporate and Field Service Quality System.
  • Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
  • Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
  • Manages all assigned assets according to company policy.
  • Maintains current knowledge and training in MTS technology and products.
  • Other duties and special projects as assigned.

Skills

English language
Italian language
Willingness to travel
Problem solving
Self-discipline

Education

Technical high school diploma / Electrical engineering degree

Job description

MTS Systems Corporation in Italy is seeking a Field Service professional to manage customer relationships and optimize service performance. The role involves diagnosing complex equipment, performing calibrations, and coordinating on-site installations and maintenance.

Candidates should have 7–10 years in service roles, fluency in English and Italian, and a valid driver’s license. The position offers a permanent contract and opportunities for growth within a global network.

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