Field Service Engineer – Global Travel & Growth Prospects

ITW; Piemonte; On-site; EUR 45,000 - 50,000; Full time

Benefits offered by this job

Permanent contract

Company car

Work-life balance

Training opportunities

International environment

Career growth

Job summary

ITW in Piemonte, Italy seeks a technically skilled professional to manage customer relations and service activities. You will diagnose equipment, perform calibrations, coordinate installations, and ensure quality standards across service operations.

The candidate should have a technical diploma or degree, 7–10 years of relevant experience, and fluency in English and Italian. A valid driver’s license and willingness to travel are required.

Qualifications

• Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
• 7-10 years of relevant experience including support and service.
• Good oral and written English and Italian communication skills.
• Ability to work with high degree of personal discipline.
• Problem solving and analytical business skills.
• Willingness to travel.
• Must possess a valid driver’s license.

Responsibilities

• Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
• Diagnoses equipment problems to major sub-sections of the system and restores equipment operations.
• Performs calibrations relevant to assigned customer base independently.
• Coordinates and conducts installation and maintenance activities.
• Implements the operational requirements of the MTS Corporate and Field Service Quality System.
• Supports service sales efforts by understanding strategic goals related to growth, margin and marketing.
• Maintains service documentation for all activities delivered at customer sites.
• Manages assigned assets according to company policy.
• Maintains current knowledge and training in MTS technology and products.
• Performs other duties and special projects as assigned.

Skills

English

Italian

Education

Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification

Tools

Driver's license

Job description

ITW in Piemonte, Italy seeks a technically skilled professional to manage customer relations and service activities. You will diagnose equipment, perform calibrations, coordinate installations, and ensure quality standards across service operations.

The candidate should have a technical diploma or degree, 7–10 years of relevant experience, and fluency in English and Italian. A valid driver’s license and willingness to travel are required.