Field Service Engineer (f/m/d) Torino area

MTS Systems Corporation; Piemonte; On-site; EUR 45,000 - 50,000; Full time

Benefits offered by this job

Company car

Work-life balance

Training opportunities

Long-term career opportunities

International working environment

Job summary

MTS Systems Corporation in Italy is seeking a Field Service professional to manage customer relationships and optimize service performance. The role involves diagnosing complex equipment, performing calibrations, and coordinating on-site installations and maintenance.

Candidates should have 7–10 years in service roles, fluency in English and Italian, and a valid driver’s license. The position offers a permanent contract and opportunities for growth within a global network.

Qualifications

• Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
• 7-10 years of relevant experience incl. support and service.
• Good oral and written English and Italian communication skills.
• Ability to work with high degree of personal discipline.
• Problem solving and analytical business skills.
• Willingness to travel.
• Must possess a valid driver’s license and able to obtain automobile/liability coverage.

Responsibilities

• Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
• Diagnoses equipment problems to major sub-sections of the system and restores equipment operations.
• Performs calibrations relevant to assigned customer base independently.
• Coordinates and conducts installation and maintenance activities.
• Implements the operational requirements of the MTS Corporate and Field Service Quality System.
• Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
• Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
• Manages all assigned assets according to company policy.
• Maintains current knowledge and training in MTS technology and products.
• Other duties and special projects as assigned.

Skills

English language

Italian language

Willingness to travel

Problem solving

Self-discipline

Education

Technical high school diploma / Electrical engineering degree

Job description

Job Description

• Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
• Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations.
• Performs calibrations relevant to assigned customer base independently.
• Coordinates and conducts installation and maintenance activities.
• Implements the operational requirements of the MTS Corporate and Field Service Quality System.
• Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
• Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
• Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment).
• Maintains current knowledge and training in MTS technology and products.
• Other duties and special projects as assigned.

Job Description

Your tasks

• Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
• Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations.
• Performs calibrations relevant to assigned customer base independently.
• Coordinates and conducts installation and maintenance activities.
• Implements the operational requirements of the MTS Corporate and Field Service Quality System.
• Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
• Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
• Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment).
• Maintains current knowledge and training in MTS technology and products.
• Other duties and special projects as assigned.

Your Qualifications

• Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
• 7-10 years of relevant experience incl. support and service.
• Good oral and written English and Italian communication skills.
• Ability to work with high degree of personal discipline.
• Problem solving and analytical business skills.
• Willingness to travel.
• Must possess a valid driver’s license and able to obtain automobile/liability coverage.

What We Offer You

• Permanent employment contracthigh school or 3 years graduation in electrical engineering or similar qualification.
• Attractive salary.
• Company car also for private use.
• Work-life balance - we value a good work-life balance.life balance - we value a good work-life balance.
• Wide range of further training opportunities and internal talent programs; support of personal growth through educational leave.
• Long-term career opportunities in the MTS and ITW network.
• International working environment in daily business.
• Cross-national activities and events to exchange expert knowledge.
• National and international employee resource groups (e.g. women's, young professional and pride network).
• Familiar atmosphere with regular team and company events.
• Commitment to sustainability and environmental protection.
• Corporate benefits program in the ITW network.

Compensation Information

The expected annual gross salary range for this position is between 45.000 and 50.000 EUR. The final offer will be determined based in the candidate´s skills, experience, qualifications, and internal equity considerations.