EU Experience Host - Visitor Guide (Rome)

Civitta; Roma; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts across weekdays and +2

First-aid, AED and fire-safetyTraining

Modern work environment

Friendly colleagues

Part-time options for students

Job summary

The Europa Experience Centre in Rome invites a Visitor Experience Facilitator to welcome visitors and guide them through the exhibition, cinema and interactive games. You will adapt explanations for school groups, families and tourists while ensuring a warm, informative and safe visit.

The role involves guiding events, handling multimedia equipment, and maintaining records of inquiries. A strong EU knowledge background, Italian fluency, and English at B2+ are essential.

Qualifications

• University degree or current studies in progress.
• Native Italian with English at least B2, supported by a certificate or past work.
• Good knowledge of EU institutions and powers, esp. Parliament and Commission.
• Confident with multimedia equipment and basic IT tools.
• Discretion, confidentiality and client‑oriented attitude.

Responsibilities

• Welcome visitors and guide them through security checks.
• Present exhibitions and cinema, adapting for groups and families.
• Answer questions about the EU, its institutions and current affairs.
• Run Role Play Game sessions for school groups, debrief participants.
• Host EU events and brief VIP guests; manage tablets/headphones.
• Keep logs of inquiries and incidents and assist events delivery.
• Handle and coordinate with safety and security procedures.

Skills

Italian (native)

English (B2+)

EU knowledge

Interpersonal skills

Proactive attitude

Education

University degree or ongoing studies

Tools

Excel

Word

Canva

CapCut

Job description

The Europa Experience Centre in Rome invites a Visitor Experience Facilitator to welcome visitors and guide them through the exhibition, cinema and interactive games. You will adapt explanations for school groups, families and tourists while ensuring a warm, informative and safe visit.

The role involves guiding events, handling multimedia equipment, and maintaining records of inquiries. A strong EU knowledge background, Italian fluency, and English at B2+ are essential.