Enrollment Advisor (Account Management)

Hult International Business School; Turbigo; On-site; EUR 35,000 - 50,000; Full time

Job summary

Hult International Business School is seeking a candidate to foster meaningful relationships with high school counselors to enhance enrollment strategies. Responsibilities include identifying opportunities, managing relationships, and planning events. The ideal candidate will have a Bachelor's degree, fluency in English and Italian, and strong communication skills. You will analyze data and maintain records to optimize school performance metrics and engagement.

This role demands flexibility and the ability to multitask while providing valuable insights into the enrollment process.

Qualifications

• Bachelor's degree is required.
• Proficiency in English and Italian is a must.
• Experience in business development or sales is preferred.

Responsibilities

• Build and maintain relationships with high school counselors.
• Conduct data analysis and track school performance metrics.
• Plan and execute events targeted at students and counselors.

Skills

Interpersonal skills

Business development

Analytical skills

CRM tool familiarity

Multitasking

Education

Bachelor’s degree

Tools

Salesforce

Job description

The candidate for this role will build relationships with high school counselors and educators, fostering connections that drive change in the enrollment process. The mission is to empower counselors, equipping them with knowledge and motivation to champion Hult International Business School’s bachelor programs. The role requires tailoring communication to each school, ensuring the Hult brand shines uniquely in every interaction. The position involves significant fieldwork and direct engagement with students and counselors, and traveling within the local market is essential.

Key Responsibilities and Duties

Relationship Management

• Identify profiles, priorities, and strategies for each school and counselor relationship.
• Consistently review school priorities to ensure alignment with communication and strategy.
• Ensure regular check‑ins in person and online, adapting outreach frequency to each school/counselor’s needs.
• Conduct surveys and insight meetings to identify improvement areas.
• Manage relationships between schools and the Hult enrollment department, ensuring queries and concerns are handled effectively.

Business Development

• Identify opportunities with schools to generate enrollment volume.
• Build counselor and school portfolios through regular outreach and sourcing of new relationships.
• Collaborate with other enrollment advisors on student pipelines and strategies to improve conversion from key schools.
• Maintain accurate Salesforce records of student and school pipelines.

Training and Product Knowledge

• Educate counselors and students on Hult’s mission, values, and innovative learning approach.
• Adapt content shared to fit each school’s needs and goals.
• Regularly assess counselors’ confidence in positioning Hult correctly with students.

Event Planning and Execution

• Identify appropriate events for students and counselors throughout the enrollment cycle.
• Collaborate with cross‑departmental teams to plan and execute events effectively.
• Analyze event impact and effectiveness and adapt accordingly.

Data Analysis and Forecasting

• Regularly analyze relationship engagement through Salesforce activity tracking.
• Identify areas of opportunity and improvement from both sides of the relationship.
• Track school performance metrics (applications, acceptances, confirmations).
• Use analysis to prioritize schools, adjusting their position based on performance.

Qualifications and Skills Required

• Bachelor’s degree.
• English and Italian proficiency (required).
• Excellent attention to detail.
• Strong interpersonal and communication skills.
• Proven track record in business development, sales, or related roles.
• Strong organizational and time‑management abilities.
• Ability to multitask and flexibility to adjust to changing priorities.
• Strong analytical and strategic thinking abilities.
• Familiarity with Salesforce or similar CRM tools.
• Experience in higher education is a plus, but not mandatory.