Recruitment & Admissions Officer

European School of Economics; Roma; On-site; EUR 28,000 - 36,000; Full time

Job summary

The European School of Economics seeks a Recruitment & Admissions Officer for an on-site role in the Greater Rome Metropolitan Area. You will manage the admissions process from inquiry to enrollment, respond to applicants, conduct information sessions, and guide candidates through requirements with accurate records.

You will participate in open days, fairs, school visits, and digital campaigns, collaborating with teams to meet enrollment targets and support visa guidance for international

Qualifications

• Strong interpersonal skills and a customer-focused mindset to build positive relationships with prospective students and stakeholders.
• Experience or knowledge in international admissions and recruitment processes, preferably within higher education or similar institutions.
• Excellent communication skills, both written and verbal, with the ability to present information clearly in a multicultural environment.
• Customer service skills, including responsiveness, problem-solving, and professionalism in handling inquiries and concerns.
• Background or interest in education and student services, with an understanding of academic pathways and program structures.
• Bachelor's degree in education, business, communications, or a related field is preferred.
• Ability to work on-site in the Greater Rome Metropolitan Area, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Proficiency with office software and CRM or admissions management systems; additional languages, especially English and Italian, are an asset.

Responsibilities

• Manage end-to-end admissions process from initial inquiry to enrollment.
• Respond to applicant queries and conduct information sessions or interviews.
• Guide candidates through application requirements and keep accurate records.
• Participate in recruitment activities such as open days, fairs, and school visits.
• Lead digital outreach campaigns and collaborate with academic and administrative teams to meet targets.
• Assist international applicants with visa guidance and document handling.
• Contribute to continuous improvement of recruitment and admissions procedures.

Skills

Interpersonal skills

International admissions knowledge

Excellent communication

Customer service

Multilingual (English & Italian)

Education

Bachelor's degree in education, business, communications

Tools

CRM software

Job description

Company Description

The European School of Economics (ESE) is a private College of Higher Education in international business, offering Bachelor, Master, MBA, and certificate programs at its centers in London, Rome, Milan, Florence, and Madrid. ESE prepares graduates for leadership roles in areas such as international marketing, finance, communication, and management. Students can tailor their studies, specialize in innovative business sectors, and gain practical experience through internships with over 1,500 organizations worldwide. As a business school without borders, ESE combines academic excellence, international exposure, and a pragmatic approach to develop future leaders and entrepreneurs. ESE maintains an active online presence across major social media platforms to engage with its global community.

Role Description

The Recruitment & Admissions Officer is a contract, on-site role based in the Greater Rome Metropolitan Area. This position is responsible for managing the end-to-end admissions process, from initial inquiries through enrollment, ensuring a positive and professional experience for prospective students. Day-to-day tasks include responding to applicant queries, conducting interviews or information sessions, guiding candidates through application requirements, and maintaining accurate admissions records. The role also involves participating in recruitment activities such as open days, fairs, school visits, and digital outreach campaigns, as well as collaborating with academic and administrative teams to meet enrollment targets. The Officer will support international applicants with visa and documentation guidance, and contribute to continuous improvement of recruitment and admissions procedures.

Qualifications

• Strong interpersonal skills and a customer-focused mindset to build positive relationships with prospective students and stakeholders.
• Experience or knowledge in international admissions and recruitment processes, preferably within higher education or similar institutions.
• Excellent communication skills, both written and verbal, with the ability to present information clearly in a multicultural environment.
• Customer service skills, including responsiveness, problem-solving, and professionalism in handling inquiries and concerns.
• Background or interest in education and student services, with an understanding of academic pathways and program structures.
• Bachelor's degree in education, business, communications, or a related field is preferred.
• Ability to work on-site in the Greater Rome Metropolitan Area, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Proficiency with office software and CRM or admissions management systems; additional languages, especially English and Italian, are an asset.