EMEA Service Training & Education Lead (Remote)

Beckman Coulter - Diagnostics; Valgreghentino; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

enhanced pension plan contributions

Ticket Restaurant

supplementary health insurance (assicс

insurance)

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Service Training & Customer Education Programs Manager for the EMEA region. This fully remote position designs and coordinates scalable learning solutions, partnering with global teams to improve service effectiveness and product adoption.

You will lead curricula and learning paths across multiple countries, leveraging digital and blended delivery methods and managing external trainers to meet strategic priorities.

Competenze

• Bachelor's degree in Business, Education, Learning & Development, Engineering or related field.
• Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or related function.
• Experience designing and managing training programs across multiple countries and stakeholders.
• Proven project management and stakeholder management skills.
• Strong written and verbal communication skills in English.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways covering technical and professional capabilities.
• Drive adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
• Ensure training and education programs align with business priorities, customer needs, and service objectives.
• Coordinate training delivery through internal and external partners, trainers, and subject matter experts.

Conoscenze

Training & Development

Stakeholder management

Project management

English language

Learning strategy design

Formazione

Bachelor's degree in Business, Education, Learning & Development, Engineering

Strumenti

Learning Management System (LMS)

Digital learning platforms

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Service Training & Customer Education Programs Manager for the EMEA region. This fully remote position designs and coordinates scalable learning solutions, partnering with global teams to improve service effectiveness and product adoption.

You will lead curricula and learning paths across multiple countries, leveraging digital and blended delivery methods and managing external trainers to meet strategic priorities.