EMEA Service Training & Education Lead — Remote

Beckman Coulter - Diagnostics; Cilavegna; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension plan

Ticket Restaurant

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics seeks a Service Training & Customer Education Programs Manager for the EMEA region. This fully remote role focuses on designing scalable learning programs for internal Service teams and external customers, spanning multiple countries and stakeholders.

You will develop curricula, drive modern learning adoption (digital, blended, on-demand), and align programs with business priorities and customer needs.

Competenze

• Bachelor's degree in Business, Education, Learning & Development, Engineering, or a related field.
• Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or a related function.
• Experience designing and managing training programs across multiple countries and stakeholders.
• Strong written and verbal communication skills in English.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities.
• Drive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
• Ensure training and education programs align with business priorities, customer needs, and service objectives.
• Coordinate training delivery through internal and external partners, trainers, and subject matter experts.

Conoscenze

Training & development

Stakeholder management

Project management

English

Communication

Formazione

Bachelor's degree in Business, Education, Learning & Development, Engineering, or related field

Strumenti

Learning Management Systems (LMS)

Descrizione del lavoro

Beckman Coulter Diagnostics seeks a Service Training & Customer Education Programs Manager for the EMEA region. This fully remote role focuses on designing scalable learning programs for internal Service teams and external customers, spanning multiple countries and stakeholders.

You will develop curricula, drive modern learning adoption (digital, blended, on-demand), and align programs with business priorities and customer needs.