EMEA Customer Service & Order Specialist

STMicroelectronics

Cornaredo

In loco

EUR 35.000 - 45.000

Tempo pieno

8 giorni fa

Generatore di candidature

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Descrizione del lavoro

STMicroelectronics in Lombardy, Italy, seeks a Customer Service professional to manage orders end-to-end, ensuring accuracy and timely delivery. You will be the primary customer contact and collaborate with Sales, Supply Chain, and Finance to resolve issues.

The role requires a Bachelor’s or Master’s degree, 1–2 years in Customer Service/Order Management, strong Excel skills, and excellent English communication. Italian language skills are a plus; hybrid working is possible.

Competenze

Bachelor's or Master's degree required.
Experience in Customer Service, Order Management or Planning (1–2 years).
Proficiency in Microsoft Office, especially Excel.
Excellent English communication, additional languages a plus.

Mansioni

Manage customer orders from entry to delivery, ensuring accuracy and timely execution.
Serve as primary point of contact for customers, providing prompt and professional support.
Coordinate with Sales, Marketing, Supply Chain, Logistics, Finance, Quality to resolve customer issues efficiently.
Monitor order execution, identify potential risks and drive timely corrective actions.
Handle customer inquiries, complaints, and requests.
Contribute to continuous improvement initiatives to optimize customer service process and operational efficiency.
Strengthen collaboration across organizations and departments.