Diagnostics & Life Science Field Engineer – Italy (Car)

Revvity; Padova; On-site; EUR 41,000 - 51,000; Full time

Benefits offered by this job

Company car

Private health insurance

Life insurance

Meal vouchers

Technical training and certifications

Career growth opportunities

Job summary

Revvity Italy is seeking a Field Service Engineer to be the technical face across Italy, ensuring our diagnostic and life science instruments deliver maximum uptime.

You will collaborate with Sales, Applications and European Service teams to support customer satisfaction, instrument performance, and continuous improvement.

A technical degree with 5+ years in field service, fluent Italian and strong English, and a valid driver's license are required; willingness to travel nationwide.

Qualifications

• Technical degree or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field.
• Minimum 5 years in field service engineering with proven ability to independently resolve complex technical issues
• Hands-on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic)
• Track record of successful preventive and corrective maintenance on sophisticated technical equipment
• Advanced PC skills including Windows, networking, and laboratory information systems

Responsibilities

• Diagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio across Italy ensuring maximum uptime.
• Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
• Manage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution
• Provide on-site technical training and troubleshooting support to optimize instrument performance.
• Partner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities.
• Share field insights with Product Management to support continuous improvement initiatives.
• Manage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements.
• Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
• Align activities with departmental KPIs and performance targets.

Skills

Strong electronics

Field service experience

Analytical instrumentation

Windows and networking basics

Education

Technical degree or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field

Tools

Immunoassay platforms

LC/MS

Plate readers

Imaging systems

Job description

Revvity Italy is seeking a Field Service Engineer to be the technical face across Italy, ensuring our diagnostic and life science instruments deliver maximum uptime.

You will collaborate with Sales, Applications and European Service teams to support customer satisfaction, instrument performance, and continuous improvement.

A technical degree with 5+ years in field service, fluent Italian and strong English, and a valid driver's license are required; willingness to travel nationwide.